1. Introduction

Welcome to SalesPath. This Privacy Policy is issued by SalesPath LLC, 945 North Point Drive #1171, Alpharetta, GA 30022, United States ("SalesPath", "we", "our", "us"), which is the controller of the personal information described below. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our app.

2. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information

- Name: Collected during account creation and used for user profiles. We share this information with service providers who process it on our behalf, such as our authentication, analytics, payment and AI processing providers.
- Email: Collected during account creation and used for user profiles and communications, such as sending important updates or information about your account. We share this information with service providers who process it on our behalf, such as our authentication, analytics, payment and AI processing providers.
- UserId: Generated automatically during account creation to uniquely identify your account. This identifier is shared for observability purposes to ensure the app functions correctly.
- Contacts: Collected when you choose to import contacts into the app to use the functionality for sending quotes. We share this information with service providers who process it on our behalf in order to deliver the app's features, such as our search indexing and AI processing providers.

Non-Personal Information

- Zipcode: Automatically collected to help us understand where our users are located for observability purposes. This information is shared for observability.

Reviewing and Updating Your Information

You can review and update the personal information in your account at any time from the Settings screen. For anything you cannot change there, contact us at support@getsalespath.com.

3. How We Use Your Information

- To Provide and Maintain Our Service: Ensuring the app functions correctly, including troubleshooting, data analysis, testing, and conducting research.
- To Improve Our Service: Understanding usage patterns and user preferences to enhance user experience and develop new features.
- To Communicate with You: Sending you updates, notifications, and important information about your account and the app. This includes responding to your comments, questions, and requests for customer support.
- To Personalize Your Experience: Customizing our services to better suit your preferences and to provide you with content tailored to your interests.
- To Ensure Security: Monitoring and analyzing activities to ensure the security and safety of our services and prevent fraudulent activities.

4. Data Security

We take reasonable technical and organizational measures to protect your information. Data is encrypted in transit between your device and our servers and is stored in encrypted form. Access to your data is limited to your account, to others in your organization according to the permissions you configure, and to our personnel and service providers where necessary to operate, support and secure the service.

5. Artificial Intelligence Features

How AI Features Work

Some SalesPath features use artificial intelligence to help you work with your data — for example, summarizing information, classifying support requests, or helping you prepare a quote. When you use an AI feature, the information needed to answer your request is sent to our AI processing provider, Google Cloud, and is processed on servers located in the United States. This may include customer names, company names, quote details, and the text of your request. Google processes this information on our behalf as our service provider, under a data processing agreement, and is contractually prohibited from using it to train or fine-tune any artificial intelligence models.

Your Control

AI features are made available on an opt-in basis and are not enabled for every account. Where an AI feature is available to you, you will be told that you are interacting with an artificial intelligence system before you use it.

Accuracy and Your Review

AI-generated content may be inaccurate or incomplete. You remain responsible for reviewing any AI-generated content before relying on it or sending it to a customer. An AI feature does not change your data on its own — any proposed change is presented to you for confirmation first.

Abuse Prevention

Google may retain a copy of requests that its automated systems flag as potentially violating its acceptable use policy for up to 90 days, and its staff may review flagged content. This is a safety mechanism and is not used to train models.

6. Cookies and Tracking Technologies

We do not use cookies for tracking purposes. However, we use third-party analytics services, such as Mixpanel, to help us understand how our users interact with our app. Mixpanel may collect information about your device and usage patterns over time as you use our app. This information is used to analyze and improve our services.

Do Not Track

Some browsers offer a "Do Not Track" setting, and some devices offer similar signals. We do not currently respond to these signals, as no consistent industry standard for them has been adopted.

7. Children's Privacy

Our app is not intended for children. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@getsalespath.com.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@getsalespath.com.